Privacy & Security

65k Privacy Policy —
Your Data, Our Responsibility

Whether you are opening an account, playing, or winning at 65k — your personal information stays completely safe at every step. Read this policy to understand how we have your back.

Last Updated: January 2026 In Bengali

1. Introduction

65k (https://65k.live) is one of Bangladesh's most trusted online gaming platforms. We believe every player has the right to full control over their personal information. This Privacy Policy clearly explains how 65k collects your data, why we collect it, and how we keep it secure.

By using 65k's services, you are considered to have accepted the terms of this Privacy Policy. Please read this page carefully. If you have any questions, feel free to reach out to our support team through the contact details provided below.

Key Points: 65k never sells your personal information to third parties without your consent.

2. What Information Do We Collect?

We collect various types of information when you register and use 65k's services. This data comes from three main sources:

Information Provided Directly

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Residential address and district
  • National ID or passport information (for KYC verification)
  • Mobile banking or e-wallet account number (for transactions)

Automatically Collected Information

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on site and pages visited
  • Login time and logout time
  • Game session data and betting history

Information Collected from Third Parties

  • Payment provider transaction verification data
  • KYC/AML Verification Provider Data
  • Affiliate referral information (where applicable)

3. How Is Your Information Used?

65k uses your information only for specific, legitimate purposes. In line with our Privacy Policy, no data is processed unnecessarily.

Purpose Data Used Legal Basis
Account Management Name, mobile number, email address Contractual
Identity Verification (KYC) NID / Passport Information Legal Obligations
Deposit & Withdrawal Processing Mobile banking / e-wallet number Contractual
Fraud Prevention IP, device, and transaction history Legitimate Interest
Offers & Promotions Game history and preferences Consent
Customer Support Contact details and description of the issue Legitimate Interest

4. Who Is Your Information Shared With?

65k never sells your data. However, in certain circumstances, information may be shared with trusted partners:

  • Payment Processors: Only the information strictly necessary to complete a transaction.
  • KYC / AML Service Providers: To meet regulatory requirements for identity verification.
  • Game Software Providers: Minimal technical data required for gameplay.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.
  • Analytics Partners: Anonymous data used to improve overall service quality.
Important: All third-party partners are contractually bound to uphold 65k's privacy standards. They may not use your data for their own commercial purposes.

5. Security Measures

To protect your data at 65k, we use the latest industry-standard technology. Our systems are monitored 24/7 to prevent any unauthorized access.

  • For all data transfers SSL/TLS 256-bit Encryption
  • On the server AES-256 EncryptionSensitive information stored at
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits & Penetration Testing
  • Access Control — only authorized staff can view data
  • Automatic account lock protection upon detection of suspicious activity

6. Cookie Policy

65k uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Performance Cookies: For tracking page load times and errors.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytical Cookies: Anonymous data used to understand site usage patterns.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect site functionality.

7. Your Rights

Under 65k's Privacy Policy, you are entitled to the rights listed below. To exercise any of these rights, please contact our support team.

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain conditions.
  • Right to Restrict Processing: The right to object to certain uses of your data.
  • Data Portability: The right to receive your data in a machine-readable format.
  • Right to Withdraw Consent: The right to opt out of marketing communications at any time.

8. How Long Is Your Data Retained?

65k retains your data only for as long as necessary. All information is maintained while your account is active. After account closure:

  • Transaction and financial data: up to 5 years, in line with regulatory requirements.
  • KYC verification documents: 5–7 years, as required by law.
  • Customer support conversations: up to 3 years.
  • Marketing preferences: effective immediately upon withdrawal of consent.
  • Cookie data: up to 12 months.

After the retention period, data is securely deleted or anonymized.

9. Protection of Minors

65k's services are intended for users aged 18 and above only. We do not knowingly collect or process data from anyone under 18. Age verification is mandatory at registration. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

Please note: If a parent or guardian suspects their child is using this site, please contact us immediately.

10. Contact

For any questions or requests regarding this Privacy Policy, please contact our Data Protection team:

  • Email: [email protected]
  • Response Time: Within 72 business hours
  • Support: Live chat available 7 days a week, 24 hours a day

Your trust is our greatest asset. 65k will always stand by you with full transparency.

Protecting Your Data Our Commitment

65k's Privacy Policy is not just words on paper — we take active steps to protect you at every stage.

End-to-End Encryption

Every transaction and piece of personal information is protected with SSL 256-bit encryption. No third party can intercept your data in transit.

Your Data Is Never Sold — Ever

65k never sells your name, phone number, or any personal information to advertisers or any third party — that is our core commitment.

Data Minimization Policy

We only collect the information genuinely required to provide our services. Requesting unnecessary data goes against our policy.

Your Data, Your Control

You can request to update, download, or delete your information at any time from your account settings.

Regular Security Audits

Independent security experts regularly test 65k's systems to identify and address any vulnerabilities.

24/7 Security Support

If you ever experience any issues with your account, our support team is available around the clock, any time of day or night.

Play with confidence,
Win Safely at 65k

With your privacy fully protected, enjoy slots, casino, Sports Betting, and much more with complete peace of mind. Join the 65k family today.

By registering, you agree to our Terms and Conditions and agree to the Privacy Policy.

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